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10 Questions Never to Ask in Job Interviews
by: Liz Ryan
You know enough to bring a list of questions to a job interview. When the interviewer asks you, "So, do you have any questions for me?" the last thing? You want to say is "No." But that could be the best option if you're at a loss for words, because some interview questions are better left unasked.
Here are 10 highly unsuitable interview questions that should never make an appearance, unless you don't want the job:
1. "What does your company do?"
This was a reasonable interview question in 1950 or in 1980, before the Internet existed. Today, it's your job to research any company you're interviewing with before setting foot in the door. We need to show up for a job interview knowing what the employer does, who its competitors are, and which of its accomplishments (or challenges) have made the news lately.
2. "Are you going to do a background check?"
It is amazing how many job candidates ask this question, which provokes alarm on the part of the interviewer, instead of the more general, "Can you please tell me a little about your selection process, from this point on?" Lots of people have credit issues that cause them worry during a job search, or aren't sure how solid their references from a previous job might be. If you're invited for a second interview, you can broach any sensitive topics from your past then. Asking "Will you do a background check?" makes you look like a person with something to hide.
3. "When will I be eligible for a raise?"
Companies fear underpaying people almost as much as they fear overpaying them, because a person who's underpaid vis-a-vis his counterparts in the job market is a person with one eye on the career sites. Instead of asking about your first raise before you've got the job, you can ask (at a second interview) "Does your organization do a conventional one-year performance and salary review?"
4. "Do you have any other jobs available?"
A job search requires quick thinking about straight talk, and if a job is far below your abilities, you're better off saying so than beating around the bush with this question. You don't have to take yourself out of the running; you can say, "The job sounds interesting, but frankly I was earning 30% more and supervising people in my last job. Could you help me understand the career path for this role?" That's the cue for the interviewer, if he or she is on the ball, to highlight another job opening that might exist.
5. "How soon can I transfer to another position?"
You're broadcasting "I'm outta here at the first chance" when you ask this question. If you like the job, take the job. If it's not for you, wait for the right opportunity. Almost every employer will keep you in your seat for at least one year before approving an internal transfer, so a job-search bait-and-switch probably won't work out the way you'd hoped.
6. "Can you tell me about bus lines to your facility?"
Get online and research this yourself. It's not your employer's problem to figure out how you get to work.
7. "Do you have smoking breaks?"
If you're working in retail or in a call center, you could ask about breaks. Everyone else, keep mum; if your need to smoke intrudes so much on your work life that you feel the need to ask about it, ask your best friend or significant other for smoking-cessation help as a new-job present. Lots of companies don't permit smoking anywhere on the premises, and some don't like to hire smokers at all. Why give an employer a reason to turn you down?
8. "Is [my medical condition] covered under your insurance?"
This is a bad question on two counts. You don't want to tell a perfect stranger about your medical issues, especially one who's deciding whether or not to hire you. Ask to see a copy of the company's benefits booklet when an offer has been extended. This is also a bad question from a judgment standpoint; no department managers and only a tiny percentage of HR people could be expected to know on a condition-by-condition basis what's covered under the health plan. Anyway, your pre-existing condition won't be covered under most corporate plans for at least a year.
9. "Do you do a drug test?"
If you have a philosophical objection to drug tests, wait until they ask you to take a drug test and tell them about your objection. Otherwise, your question sounds like, "I'd fail a drug test," so don't ask.
10. "If you hire me, can I wait until [more than three weeks from now] to start the job?"
Employers expect you to give two weeks' notice. If you're not working, they'd love to see you more quickly. If you ask for tons of time off before you start working -- unless you have a very good reason -- the employer may think, "How serious is this candidate about working?" In any case, a start-date extension is something to request after you've got the offer in hand, not before.
Liz Ryan is a 25-year HR veteran, former Fortune 500 VP and an internationally recognized expert on careers and the new millennium workplace. Contact Liz at liz@asklizryan.com or join the Ask Liz Ryan online community at www.asklizryan/group.
The opinions expressed in this column are solely the author's.
(from www.yahoo.com)
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Liz Ryan, Yahoo! HotJobs
You're up to date on the latest job-search ideas, right? You're responding to posted job ads. You're crafting smart and incisive cover letters to accompany your resume on its travels. You're networking like crazy. What else can you do? You may be leaving a few essential job-search stones unturned. Here are eight less-well-known ways to get the word out and jump on job-search opportunities:
Add a signature line to your outgoing email messages, to remind your friends and contacts that you're on a job search. Much as they love you, it's easy for our friends to forget our day-to-day priorities, including a job search that feels like a life-or-death proposition to you. Add a signature line to your email messages that reminds your friends what you're after.
Include your LinkedIn profile URL in that signature. You can customize your LinkedIn profile's URL (as soon as you set up a free LinkedIn profile) to something that sounds logical, like www.linkedin.com/in/yourname. Add this to the signature line I recommended a moment ago. Might as well make it easy for people to check out your credentials!
READ THE REST OF THIS ARTICLE
Doug White, Robert Half International, Yahoo! HotJobs
Some people land job interviews quickly and easily, while others struggle through protracted searches with barely a nibble of interest from prospective employers. The difference in results might not involve experience level or qualifications, but the quality of the resume.
When reviewing dozens (or even hundreds) of applications, time-strapped hiring managers often give resumes only a quick review to determine which candidates should be called for in-person meetings. If your application materials don't command immediate attention, you could be out of luck.
Keep yourself in the running by avoiding the resume mistakes of these common characters:
Generic Jen
No two organizations are the same. This simple fact is completely lost on Generic Jen, who submits the same untargeted resume to every company. Instead of taking the time to customize her resume by emphasizing the skills, attributes and professional experience most relevant to each position, she blindly blasts a one-size-fits-all document to any employer with an opening.
Takeaway tip: Tailor your content to each opportunity. Whenever possible, integrate relevant keywords found in the job ad. Remember: The more closely your resume matches the prospective employer's qualifications, the better your odds of securing an interview.
Verbose Vince
Why offer a succinct bullet point when you can say the same thing in six flowery sentences? That's the motto of Verbose Vince, who packs his lengthy resume with a laundry list of fancy five-dollar words and confounding jargon. This long-winded wordsmith "punctiliously shifts paradigms" and "expeditiously ensures the numerical veracity of weekly sales reports." However, Verbose Vince only muddles his message.
Takeaway tip: The most effective resumes are clear, concise and written in plain English. Cut to the chase and keep it simple by eliminating extraneous words and phrases.
Careless Carrie
Hiring managers don't have patience for people who send sloppy application materials. In fact, 84 percent of executives said it takes just one or two typos on a resume to disqualify a candidate from consideration, according to a survey by Robert Half International. Careless Carrie hasn't gotten the message. She undermines her impressive work history by submitting documents littered with spelling slip-ups, grammatical goofs, and improper punctuation.
Takeaway tip: Don't give hiring managers any reason to question your professionalism or attention to detail. After going over your resume with a fine-tooth comb, solicit proofreading assistance from trusted friends and colleagues.
Off-Topic Tom
There's no detail too personal or irrelevant as far as Off-Topic Tom is concerned. This candidate hurts his cause by disclosing superfluous information about all facets of his life. Off-Topic Tom's cluttered resume addresses everything from his age to his marital status to his favorite hobbies. While more focused job seekers zero in on their most noteworthy professional achievements, Off-Topic Tom highlights his credit score, birthdate, and bowling average.
Takeaway tip: Employers seek well-organized resumes that effectively summarize what professional qualifications you bring to the table. Delete personal information and non-work-related activities that have no bearing on your ability to perform the job.
Robert Half International is the world's first and largest specialized staffing firm with a global network of more than 360 offices worldwide. For more information about our professional services, please visit rhi.com. For additional workplace articles and podcasts, visit workvine.com.
Also on Yahoo! HotJobs:
7 tips for a better resume
How to plan your workweek better
Are you a memorable job seeker?
Find a new job near you
15 Personal Skills You Need on the Job
Employers are looking for workers who have that special something: the skills, tendencies and attributes that help to keep productivity?and
profits?up.
What are they? Businesses are looking for employees with strong "personal" skills, according to ACT research. Keep these in mind, because employers
certainly are.
Carefulness: Do you have a tendency to think and plan carefully before acting? This helps with reducing the chance for costly errors, as well as keeping a steady workflow going.
Cooperation: Willingness to engage in interpersonal work situations is very important in the workplace.
Creativity: You've heard of "thinking outside the box"? Employers want innovative people who bring a fresh perspective.
Discipline: This includes the ability to keep on task and complete projects without becoming distracted or bored.
Drive: Businesses want employees who have high aspiration levels and work hard to achieve goals.
Good attitude: This has been shown to predict counterproductive work behaviors, job performance and theft.
Goodwill: This is a tendency to believe others are well-intentioned.
Influence: Groups need strong leaders to guide the way. Influence includes a tendency to positively impact social situations by speaking your mind and becoming a group leader.
Optimism: A positive attitude goes a long way toward productivity.
Order: "Where did I put that?" A tendency to be well organized helps employees to work without major distractions or "roadblocks."
Safe work behaviors: Employers want people who avoid work-related accidents and unnecessary risk-taking in a work environment.
Savvy: This isn't just about job knowledge, but knowledge of coworkers and the working environment. It includes a tendency to read other people's motives from observed behavior and use this information to guide one's thinking and action.
Sociability: How much you enjoy interacting with coworkers affects how well you work with them.
Stability: This means a tendency to maintain composure and rationality in stressful work situations.
Vigor: This is a tendency to keep a rapid tempo and keep busy.
Article provided courtesy of ACT, an independent, nonprofit organization that provides assessment, research, information and program management services in education and workforce development. For more information on how to assess and build upon these and other "personal" skill areas?as well as "foundational" skills such as math,
reading and writing?go to www.act.org/workkeys.
The Savvy Networker
10 Questions Never to Ask in Job Interviews
by: Liz Ryan
You know enough to bring a list of questions to a job interview. When the interviewer asks you, "So, do you have any questions for me?" the last thing? You want to say is "No." But that could be the best option if you're at a loss for words, because some interview questions are better left unasked.
Here are 10 highly unsuitable interview questions that should never make an appearance, unless you don't want the job:
1. "What does your company do?"
This was a reasonable interview question in 1950 or in 1980, before the Internet existed. Today, it's your job to research any company you're interviewing with before setting foot in the door. We need to show up for a job interview knowing what the employer does, who its competitors are, and which of its accomplishments (or challenges) have made the news lately.
2. "Are you going to do a background check?"
It is amazing how many job candidates ask this question, which provokes alarm on the part of the interviewer, instead of the more general, "Can you please tell me a little about your selection process, from this point on?" Lots of people have credit issues that cause them worry during a job search, or aren't sure how solid their references from a previous job might be. If you're invited for a second interview, you can broach any sensitive topics from your past then. Asking "Will you do a background check?" makes you look like a person with something to hide.
3. "When will I be eligible for a raise?"
Companies fear underpaying people almost as much as they fear overpaying them, because a person who's underpaid vis-a-vis his counterparts in the job market is a person with one eye on the career sites. Instead of asking about your first raise before you've got the job, you can ask (at a second interview) "Does your organization do a conventional one-year performance and salary review?"
4. "Do you have any other jobs available?"
A job search requires quick thinking about straight talk, and if a job is far below your abilities, you're better off saying so than beating around the bush with this question. You don't have to take yourself out of the running; you can say, "The job sounds interesting, but frankly I was earning 30% more and supervising people in my last job. Could you help me understand the career path for this role?" That's the cue for the interviewer, if he or she is on the ball, to highlight another job opening that might exist.
5. "How soon can I transfer to another position?"
You're broadcasting "I'm outta here at the first chance" when you ask this question. If you like the job, take the job. If it's not for you, wait for the right opportunity. Almost every employer will keep you in your seat for at least one year before approving an internal transfer, so a job-search bait-and-switch probably won't work out the way you'd hoped.
6. "Can you tell me about bus lines to your facility?"
Get online and research this yourself. It's not your employer's problem to figure out how you get to work.
7. "Do you have smoking breaks?"
If you're working in retail or in a call center, you could ask about breaks. Everyone else, keep mum; if your need to smoke intrudes so much on your work life that you feel the need to ask about it, ask your best friend or significant other for smoking-cessation help as a new-job present. Lots of companies don't permit smoking anywhere on the premises, and some don't like to hire smokers at all. Why give an employer a reason to turn you down?
8. "Is [my medical condition] covered under your insurance?"
This is a bad question on two counts. You don't want to tell a perfect stranger about your medical issues, especially one who's deciding whether or not to hire you. Ask to see a copy of the company's benefits booklet when an offer has been extended. This is also a bad question from a judgment standpoint; no department managers and only a tiny percentage of HR people could be expected to know on a condition-by-condition basis what's covered under the health plan. Anyway, your pre-existing condition won't be covered under most corporate plans for at least a year.
9. "Do you do a drug test?"
If you have a philosophical objection to drug tests, wait until they ask you to take a drug test and tell them about your objection. Otherwise, your question sounds like, "I'd fail a drug test," so don't ask.
10. "If you hire me, can I wait until [more than three weeks from now] to start the job?"
Employers expect you to give two weeks' notice. If you're not working, they'd love to see you more quickly. If you ask for tons of time off before you start working -- unless you have a very good reason -- the employer may think, "How serious is this candidate about working?" In any case, a start-date extension is something to request after you've got the offer in hand, not before.
Liz Ryan is a 25-year HR veteran, former Fortune 500 VP and an internationally recognized expert on careers and the new millennium workplace. Contact Liz at liz@asklizryan.com or join the Ask Liz Ryan online community at www.asklizryan/group.
The opinions expressed in this column are solely the author's.
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Brad Karsh, Yahoo! HotJobs
Let's be honest. Times are tough. If you have a job, chances are it could be in jeopardy. Downsizing and layoffs are running rampant.
Of course, there are no guarantees anywhere, but by following these four tips you greatly enhance your ability to hang onto your job.
1. Become Indispensable
You want to be the "go to" person. Find something that's important to your company and latch onto it. If it comes to layoffs you want them to say, "We can't fire Lindsey, she's the new business person." Or, "We can't fire Connor, he's the logistics guy." It's even better if you become the all-star in an area that makes the company a lot of money.
READ MORE
7 Tips for a Better Resume
Alesia Benedict, GetInterviews.com, Yahoo! HotJobs
Want more interviews? Job searches in tough times like now demand polished resumes more than ever. If you are attempting to write your own resume, these seven tips are important to follow:
1. Select the best format.
While most resumes are written in a history chronological format, often a better technique is to evenly balance between skill-set description, achievements, and employment.
2. Make certain your document is error free.
Since you are familiar with your own writing, you will "see" what you were thinking and not what is actually on the page. Do not rely on yourself to proofread your work and do not rely on spell-check. Find a friend who has strong grammar skills to check your work.
3. Find a balance between wordiness and lack of detail.
Employers need to see details about your work history and experience, but they don't need to know everything. The fact that you were den leader in your Cub Scout troop is irrelevant. Keep information germane to the goal of attaining an interview. Eliminate information that is not related and will not have a direct impact on winning the interview.
4. Do not use personal pronouns.
"I," "me," "my," "mine," and "our" should not be on a resume. Resumes are written in first person (implied). Example: For your prior job description, instead of writing: "I hired, trained and supervised a team of assistant managers and sales associates" you would instead state that you "Hired, trained and supervised a team of assistant managers and sales associates." Fragment sentences are perfectly acceptable on a resume and actually preferred.
5. Use numerical symbols for numbers.
While we are taught in school to spell out numbers less than ten, in resume writing, numerical symbols serve as "eye stops" and are a much better method. Instead of writing "Developed a dynamic team of eight consultants." it would be much more advantageous to state "Developed a dynamic team of 8 consultants."
6. Think "accomplishments" rather than "job duties."
What makes you stand out from the crowd? How did you come up with a way to do things better, more efficiently, or for less cost? What won honors for you? Information such as this is vital, will grab attention, and put your resume at the top of the list.
7. Keep it positive.
Reasons for leaving a job and setbacks do not have a place on a resume. Employers are seeking people who can contribute and have successfully performed in the past. Concentrate on communicating these issues and avoid any detracting information.
Remember, many first-time job interviews are conducted via telephone rather than in person. Make sure you are prepared for that telephone call when it arrives. And make sure you have a resume that will make the phone ring!
Alesia Benedict, Certified Professional Resume Writer (CPRW) and Job and Career Transition Coach (JCTC), is the president of GetInterviews.com, a resume writing firm that provides mid-management and senior level professionals with customized, branded resumes and career marketing documents. GetInterviews.com offers a free resume critique and their services come with a wonderful guarantee -- interviews in 30 days or they'll rewrite for free!
Also on Yahoo! HotJobs:
How to fare well at a job fair
Recruiter Roundtable: The 'weakness' question
6 steps to building trust in the workplace
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Principles of Persuasion
January 07, 2009
By John Boe
Whether you're conducting a one-on-one interview, motivating your sales team or delivering a keynote address, your success as a leader is defined by your ability to persuade with clarity and passion. In fact, you might say that leadership is synonymous with effective communication. According to Harvey MacKay, author of the book Swim With the Sharks, "The No. 1 skill most lacking in business today is public speaking.the ability to present oneself." If you want to stand out from the crowd, get promoted or develop an award winning sales team you need to polish your communication and persuasion skills.
Throughout history, our most admired leaders are remembered primarily for their ability to instill courage and inspire confidence. Just think how different this world might be without the calming reassurance of FDR's fireside chats or Churchill's defiant eloquence. President Kennedy once remarked that Winston Churchill had the ability to take the English language to war.
Churchill clearly understood the power of words and said that he had the English language deep in his bones. He would spend hours at a time rewriting and rehearsing his speeches and as a result, Churchill galvanized a nation with his words.
When We Communicate Effectively, We Succeed!
Whether you're in commission sales or on a salary, your income and career advancement are directly linked to your ability to communicate and persuade. The higher you climb the corporate ladder, the more you will be called upon to speak. It doesn't matter whether you're an agent selling an insurance policy or a manager goal setting with a sales rep, if you want to focus attention and gain consensus, paint word pictures.
In her book, Knockout Presentations, communications coach Diane DiResta suggests using vivid language, "Metaphors transport the listener to a different dimension. They grab hold of the mind and stimulate the imagination. The brain thinks in pictures, not words." Analogies, metaphors, stories and anecdotes all work together to help you create vivid word pictures to keep your listeners emotionally involved.
Communication Strategies
Psychologists tell us that we are born into one of four primary temperament styles; aggressive, expressive, passive or analytical.
Each of these four styles requires a different approach and communication strategy. For example, words that would appeal to a person with the aggressive style may alienate and actually destroy rapport with the passive style and vise versa.
If a leader is to influence colleagues and customers, he or she must be able to quickly and accurately recognize each of these distinct behavioral styles and adapt accordingly. During your next presentation, make an effort to identify the temperament style you're presenting to and use as many of these emotionally charged words as possible.
? Workers. The aggressive, bottom line Worker style is results oriented. They ask "what" questions. Workers value achievement and fear loss of control. When presenting to this buying style use these
words:
Control * Flexibility * Work * Bottom line * Power * Challenge * Speed * Money * Functional * Results * Goals * Options * Hands on * Quickly * Freedom * Immediately
? Talkers. The expressive, emotional Talker style is people oriented. They ask "who" questions. Talkers value recognition and fear loss of prestige. When presenting to this buying style use these words:
Fun * Entertaining * Creative * Friendly * Simple * Incredible * Exclusive * Improved * Prestige * New * Ultimate * Spontaneous * Exciting * Enjoyable * Cash * Adventure
? Watchers. The passive, harmonious Watcher style is service oriented. They ask "how" questions. Watchers value appreciation and fear conflict. When presenting to this buying style use these words:
Support * Service * Family * Harmony * Dependable * Caring * Cooperation * Helpful * Easy * Sincere * Love * Kindness * Concern * Considerate * Gentle * Relationship
? Thinkers. The analytical, cautious Thinker style is quality oriented. They ask "why" questions. Thinkers value accuracy and fear being viewed as incompetent. When presenting to this buying style use these words:
Safe * Scientific * Proven * Value * Learn * Guaranteed * Save * Bargain * Economical * Quality * Logical * Reliable * Accurate * Perfect * Security * Precise * Efficient
Magic Words and Power Phrases
Over time marketing researchers have consistently found that certain "magic words" used in phrases and combinations were so compelling that sales followed the ads just as predictably as spring follows winter.
Here are some power phrases that will create interest, generate enthusiasm and motivate people to take action:
Guaranteed success * Live your dreams * Fast, easy access * Unlock your potential * Accept no substitute * Time tested * Go with a winner * The results are in * Extra savings * One-stop shopping
While it might be true that some are born with a silver tongue, most people, like Churchill, have to work at developing their communication skills. A good way to improve your public speaking is to engage the services of a communications coach or join a local Toastmasters Club.
Developing the ability to speak with power and passion takes time and effort to master, but it will pay off in big dividends.
John Boe presents a wide variety of motivational and
sales-oriented keynotes and seminar programs for sales
meetings and conventions. John is a nationally recognized sales trainer and business motivational speaker with an impeccable track record in the meeting industry. To have John speak at your next event, visit www.johnboe.com or
call 877 725-3750. Free e-newsletter available on Web site.
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Five Resolutions for Your Resume
And Five Bloopers to Avoid!
by Doug White, Robert Half International
You may have already backslid on a New Year's resolution to eat healthier or save more money, but if you're one of many workers who vowed to land a new job in 2008, it's not too late.
Here are a few resume-related resolutions to consider and some real-life goofs -- dubbed "Resumania" by Robert Half International's founder, Robert Half -- from job candidates who could have benefited from resolutions of their own:
Resolution #1: I will customize my resume.
Different companies have different needs, so don't send the same version of your resume to every organization. Tailor your resume by highlighting your skills and qualifications that most closely relate to the requirements of the open position. Carefully review each prospective employer's job advertisement and mirror their language when discussing your strengths and previous experience. In short, make it easy for hiring managers to see how you will play a role in helping them accomplish their goals.
This candidate failed to do so: "OBJECTIVE: To find any type of job."
Resolution #2: I will write in a straightforward manner.
Hiring managers are drawn to professionals who communicate clearly and concisely. Write short, crisp and compelling sentences in "plain English." Applicants hurt themselves when they weigh down their resumes with trendy business phrases, technical jargon and flashy five-dollar words.
Here's an example of a candidate whose verbiage confuses instead of clarifies:
"SKILLS: Able to remedy posterity and proficiency to the desired cumulus within the work arena. Once expounding upon these various constitutional elements, affinity is achieved, and I sequester the cultivation essential for yielded efficiencies."
Resolution #3: I will eliminate unnecessary information.
Certain pieces of personal information don't belong on a resume. There is no reason to include your date of birth or marital status, for example. In fact, doing so puts potential employers in an awkward position because they are not supposed to take information like this into account when making hiring decisions. In addition, omit details about your hobbies, reasons for leaving previous positions, and non-work-related achievements that have no bearing on your career.
While these accomplishments, like the one provided below by a nostalgic job hunter, may be treasured, a prospective manager probably won't be as impressed.
"HONORS: I won an award for an essay in first grade and got my picture taken with the principal. That was a big win. My parents took me for ice cream."
Resolution #4: I will make no mention of money.
Never cite your salary requirements unless an employer specifically requests that information. Mentioning money in your resume, or cover letter, can come across as presumptuous. Wait until you've secured an interview and the employer has expressed interest in hiring you before broaching the subject.
Consider this off-putting statement:
"REQUIREMENTS: I'll need $50K to start, full medical, three weeks' vacation, stock options and, ideally, a European sedan."
Resolution #5: I will develop a proofreading procedure.
Nothing damages a job candidate's chances like a careless typo, which calls into question the person's attention to detail. Steer clear of grammatical goofs and spelling blunders by establishing a step-by-step proofreading system. In addition to running your computer's spell-check function, read your resume several times on screen and on paper. It's also wise to ask trusted friends or family members for editing suggestions.
This applicant's miscalculation may have indicated to hiring managers that they couldn't "count" on him:
"HOBBIES: My three biggest hobbies are cars, racquetball, golf and reading."
Robert Half International is the world's first and largest specialized staffing firm with a global network of more than 350 offices throughout North America, South America, Europe and the Asia-Pacific region. For more information about our professional services, please visit www.rhi.com. For additional workplace articles and podcasts, visit www.workvine.com. Additional Resumania examples can be found at www.resumania.com.
Also on Yahoo! HotJobs:
Four steps to a better job interview
Take control of your email at work
The right way to resign
Find a job near you
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